Shipping & Delivery

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We use Australia Post service for delivery.

As Spex prescription eyewear must be fitted and checked in our dispensing laboratory there is a short time delay between ordering and shipping.  Our aim is to dispatch the goods as quickly as possible usually within 3-5 days for stock single-vision eyewear and approximately 10-15 days for more complex lens prescription.

You will be notified at each stage of the order process.  A tracking number will be advised at time of dispatch.  Log onto Australia Post http://auspost.com.au/track/ website to check the status of your order.  Ensure some-one is available to accept delivery at your designated shipping address.  Australia Post will return the goods if you do not respond to notifications.

International customers –  We will deliver to selected countries.  You must pay any taxes which apply to your own country.   Delivery will be through Australia Post.


Upload Photo

Images uploaded are stored on Browser Sessions.
Register to have the images saved in your account.

To update your Image, click on the Image you want to update and upload a new one
Uploading images with sizes 1mb+ would be slower, depends on your internet connection.

Use Try Spex as a guide to how your new Spex may look on different face shapes or upload your own photo.

  1. Click Try Spex and chosen frame will appear on model.
  2. Align Spex with computer mouse(or finger if using tablet).
  3. Resize Spex by dragging tab in or out (located bottom right of Spex).
  4. Click Upload and choose image where you are looking straight ahead at camera.
  5. To resize the image, locate and drag the red arrow on the bottom right corner of the image. Try Spex!
Note:

We recommend you crop and straighten photo before uploading for best result. There are many Photo Editor Apps available for this task.

Also, ensure the frame you've chosen is the correct frame width and PD for you before ordering (see sizing and what is my PD ?)

Try Spex is for illustrative purposes only and we cannot guarantee that size, colour or design will be entirely accurate.